Privacy Policy

Use of the Services and the online store implies the unconditional consent of the User with this Policy and the terms of processing their personal information stated therein; in case of disagreement with these terms, the User must refrain from using the Services and the online store.

Personal information received and processed by the online store and the delivery service

Purposes of collecting and processing Users' personal information

Conditions for processing user's personal information and its disclosure to third parties

Measures applied to protect the personal information of Users

Amendments to the Privacy Policy

1.1. For the purposes of this Policy, "User's personal information" shall mean:

1.1.1. personal information provided by the User voluntarily during registration (account creation) or in the process of using the Services, including the User's personal data. Information that is mandatory for providing the Services (rendering services) is specifically indicated. Other information is provided by the User at their discretion.

1.1.2. data automatically transmitted to the Services during their use through the software installed on the User's device, including IP address, cookie information, information about the user's browser (or other program used to access the services), access time, and the address of the requested page.

1.2. This Policy is applicable only to the delivery service. The delivery service does not control and is not responsible for third-party websites that the user may visit through the links available on the delivery service's websites. Such websites may collect or request other personal information from the User, as well as perform other actions.

1.3. In general, the delivery service does not verify the accuracy of the personal information provided by users and does not control their legal capacity. However, the delivery service assumes that the User provides accurate and sufficient personal information regarding the matters proposed in the registration form and maintains this information up to date. The consequences of providing false information are determined in the Public Offer (hereinafter referred to as the Offer) located on the lukas-sweet.shop website.

2.1. The delivery service collects and stores only those personal data that are necessary for the provision of Services (performance of the Offer and/or other agreements with the user).

2.2. The delivery service may use the User's personal information for the following purposes:

2.2.1. identification of the party within the framework of the Offer and agreements with the delivery service;

2.2.2. provision of personalized services to the User;

2.2.3. communication with the User, including directing messages, inquiries, and information regarding the use of the Services, provision of services, as well as processing requests and applications from the User;

2.2.4. improvement of the quality of the Services, convenience of their use, development of new Services and services;

2.2.5. advertising its products and services;

2.2.6. conducting statistical and other research based on the provided data.

3.1. The delivery service stores the personal information of Users, ensuring their confidentiality and protection from unauthorized or accidental access by third parties.

3.2. The delivery service may disclose the User's personal information to third parties in the following cases:

A) such disclosure occurs within the sale or other transfer of the business (in whole or in part), in which case the acquirer assumes all obligations to comply with the terms of this Policy regarding the received personal information;

B) to ensure the possibility of protecting the rights and legitimate interests of the delivery service or third parties in cases where the User violates the delivery service's offer.

3.3. When processing the personal data of Users, the delivery service complies with the Law of Ukraine on Personal Data Protection.

The delivery service adopts necessary and sufficient organizational and technical measures to protect the User's personal information from unauthorized or accidental access, destruction, alteration, blocking, copying, dissemination, and other unlawful actions by third parties.

The delivery service has the right to make changes to this Policy. The current version specifies the date of the last update. The User undertakes to independently monitor any changes in this Policy. The new version of the Policy comes into effect upon its publication unless otherwise provided in the new version of the Policy. The current version is always available on the lukas-sweet.shop website.

Publication date: March 30, 2020.