0.00 грн.
Checkout1. General provisions.
1.1. The online store lukas-sweet.shop (hereinafter - the Seller) publishes this contract, which is a public contract-offer (hereinafter - the Contract) and has the appropriate legal force, on the sale of goods presented on the official website of the Seller, to the address as individuals , as well as legal entities (hereinafter referred to as the Buyer).
1.2. In accordance with Articles 633, 641, 642 of the Civil Code of Ukraine (hereinafter referred to as the Civil Code of Ukraine) and the Rules for the sale of goods to order and outside retail or office premises, approved by order of the Ministry of Economy of Ukraine dated 04.19.2007 No. 103, this document is an offer, and the fact of execution by the buyer placing an order verbally (by phone or in a store, office) or in writing (via the website or e-mail) and receiving this order by the Seller is a full and unquestionable acceptance of this public contract and the information presented on the site.
1.3. The use of services and the purchase of goods provided by the lukas-sweet.shop online store implies the consent of the person using the services or buying the goods to the rules, terms, restrictions and other conditions of cooperation set forth in this document.
1.4. By accepting the terms of this contract, the buyer confirms that:
A) at the time of purchase of the goods, he turned 18 years old;
B) the information provided when ordering goods or services is correct and up-to-date;
C) the provided contact information may be used for the purpose of notifying about changes in work, promotional offers or providing other information related to the seller's activities.
1.5. On the basis of the above, carefully read this contract (public offer), and if you do not agree with any of the points of the offer, please leave the site. In this Agreement, unless the content requires otherwise, the terms should be interpreted as follows:
1.6. "Offer" is a public offer of the Seller, addressed to any natural or legal person with the aim of concluding a sales contract on the existing conditions specified in the Contract.
1.7. "Product" is a list of names of the assortment presented on the official website of the Seller, but is not limited to the website.
1.8. "Seller" is a person who sells the Goods presented in the online store, but is not limited to the site.
1.9. "Buyer"/"User" is a natural or legal person who has entered into contractual relations with the Seller on the terms specified in the Agreement.
1.10. "Acceptance" means full and unquestionable acceptance by the Buyer of the terms of the Agreement.
1.11. "Order" - individual items from the assortment list of Goods, specified by the Buyer when placing an application on the Seller's website or ordered in any other way.
1.12. "Courier delivery" is the direct transfer of the Goods from the Seller to the Buyer by an independent contractor who provides services to the Seller in accordance with a separate concluded contract.
1.13. "Online store" is the website of the Seller lukas-sweet.shop.
1.14. "Place of sale of the Goods" means the place of the Seller's activity (cafe, shop, office, etc.) or the place where the Buyer receives the order from the courier service.
1.15. For the purposes of this offer, singular terms and definitions also include plural terms and definitions.
2. Subject of the contract.
2.1. The Seller sells the Goods to the Buyer in accordance with the prices valid at the time of placing the order, and the Buyer has the right to make payment and accept the Goods in accordance with the terms of this Agreement.
2.2. This contract is an official document of the Seller and an integral part of the Offer.
3. The moment of conclusion of the Agreement.
3.1. The text of the contract is a public offer (in accordance with Articles 633, 643 of the Civil Code of Ukraine and the Rules for the sale of goods to order and outside retail or office premises, approved by the order of the Ministry of Economy of Ukraine dated 04/19/2007 No. 103).
3.2. The fact of placing an order with the Seller, both independently and with the help of the operator, is an undisputed acceptance of the terms of this Agreement, and the Buyer further acts as a person who has entered into contractual relations. The buyer is obliged to familiarize himself with the terms of the contract, the seller is not obliged to inform the buyer about the existence of the contract.
3.3. The moment the Buyer enters into contractual relations with the Seller is considered the moment of ordering the Goods, regardless of the method of ordering and the form of payment.
3.4. At the written request of the Buyer, the Seller draws up a contract with the signatures of the parties.
3.5. The buyer contacts the seller independently and of his own volition, which means that the buyer has read this contract and agrees with it.
4. Price of the Product.
4.1. The prices in the online store are indicated in the national currency of Ukraine (hryvnia) per product unit in accordance with the existing price list and/or prices set by the Seller.
4.2. The Seller reserves the right to change the price of the Goods until the Seller executes the Buyer's order - without warning the Buyer.
4.3. The prices indicated on the lukas-sweet.shop website are indicative. The final price is the price specified by the manager during the Seller's registration of the Buyer's order.
5. Payment for the Product.
5.1. In the case of cash payment, the Buyer is obliged to pay the Seller the price of the goods at the time of their transfer, unless otherwise stipulated by the agreement or contract between the parties.
5.2. Payment for goods and services provided by the lukas-sweet.shop online store is made in the national currency of Ukraine according to the prices and tariffs established at the time of purchase of goods or receipt of services.
5.3. Payment for goods and services provided by the lukas-sweet.shop online store is made in accordance with the terms and conditions published on the lukas-sweet.shop website. Payment is credited only if the order published on the website is followed.
5.4. In case of non-payment, incomplete payment or late payment, the lukas-sweet.shop online store reserves the right not to provide the goods, suspend or completely default on obligations, and at the same time is not responsible for the possible consequences of such a decision / actions.
5.5. Goods and services are guaranteed and provided only upon receipt of payment by the lukas-sweet.shop online store (provided the goods are available at the Seller's location and can be delivered to the address specified by the Buyer). Until the payment is received, the lukas-sweet.shop online store has no obligations to the Buyer regarding the goods and services ordered by the Buyer.
5.6. In the case of non-cash payment, the Buyer's obligation to pay the price of the goods is considered fulfilled from the moment the relevant funds are credited to the Seller's current account.
5.7. In the case of non-cash payment, the Buyer must present to the manager or courier a document confirming the fact of payment for the Goods (payment order, payment receipt, etc.).
5.8. Prices for any item of the Product may be changed unilaterally by the Seller. In the event of a change in the price of the ordered items of the Goods before payment of the Order, the Seller is obliged to notify the Buyer of such changes as soon as possible. The Buyer has the right to confirm or cancel the Order. In the absence of communication with the Buyer, the Order is considered canceled within 24 hours from the moment of the change in the price of the Product.
6. Placing an order for goods
6.1. The buyer's order can be placed by phone and/or by filling out an electronic order form on the website.
6.2. The buyer undertakes to provide reliable data necessary and sufficient for the execution of the contract of retail sale of Goods by remote method.
6.3. If the Buyer has additional questions regarding the Goods, before placing the Order, the Buyer must contact the seller by phone to obtain the necessary information, in accordance with the working hours indicated on the website.
6.4. The Buyer can order only those Goods that are available from the Seller at the time of ordering the Goods from the Seller.
6.5. The buyer has no right to change the composition of the order.
6.6. When placing an order by telephone, the seller has the right to make an audio recording of the telephone conversation with the user/buyer, if the specified actions are necessary for the seller to fulfill the obligations provided for in this offer and to assess the quality of the services provided, without obtaining the User's consent to perform the specified actions.
6.7. When placing an order by filling out an electronic order form on the Site, the Buyer must create an account, if such requirements are established by the agreements and/or rules specified on the site.
6.8. If the seller does not have the necessary quantity or assortment of the goods ordered by the buyer, the seller informs the buyer about this by phone after receiving the order for goods from the buyer. The buyer has the right to agree to accept the Goods in a different quantity or assortment, or to cancel his order of goods. If the Buyer does not receive a response, the Seller has the right to cancel the Buyer's Order in full.
6.9. The seller has the right to temporarily suspend the acceptance of orders for goods in case of technical problems that prevent the acceptance of orders for goods, or the absence of ingredients necessary for the manufacture of goods.
7. Notification of the Buyer
7.1. The Seller has the right to send notifications about promotions and advertising materials to the User via telecommunications networks, without obtaining the User's consent to perform the specified actions.
7.2. The Buyer has the right to unsubscribe from the Seller's messages at any time, and subscribe to the messages again.
7.3. The Seller has the right to make calls to the User's address for the purpose of conducting marketing research among Buyers and researching the Buyers' preferences; conducting prize draws among buyers; conducting an analysis of the services provided by the seller; settlement of conflict situations without obtaining consent from the User to perform all of the actions listed above.
7.4. The Seller has the right to send messages informing the Buyer about the order placed by him, its composition, the stages of its processing and the readiness of the order; such messages are sent automatically, cannot be rejected by the Buyer, are aimed at quality control of the provision of services to the Buyer and informing him about the Seller's fulfillment of obligations under the contract.
8. Return and exchange of goods
8.1. Return of goods of proper quality is not allowed.
8.2. The seller is obliged to transfer to the buyer the goods that fully correspond to his order, the quality of which corresponds to the information presented to the buyer when concluding the contract, as well as the information brought to his attention during the transfer of the goods (on the label or insert attached to the goods or their packaging, or in other ways, for certain types of goods).
8.3. When receiving the goods, the buyer checks the conformity of the received goods with his order, completeness and absence of claims to the appearance of the delivered Goods at the time of receiving the Goods. The appearance of the goods may differ from their advertising image.
8.4. In case of receipt of low-quality Goods, or inconsistency of the Goods received with the ordered goods (absence of declared ingredients in the Goods), the Buyer has the right to demand replacement of such Goods with Goods of appropriate quality or refuse the order.
8.5. In case of non-fulfillment of the procedure for presenting a claim by the buyer regarding the appearance of the goods and their completeness, the claims will not be accepted.
9. Delivery of the Goods.
9.1. The buyer has the right to receive the ordered goods by courier delivery. Courier delivery of the order to the Buyer is carried out upon agreement with the Buyer and to the address specified by him.
9.2. The Buyer may receive the Goods he ordered by means of self-pickup (self-pickup) from the Seller's place of business (cafe, store, office, etc.), if the Seller has informed the Buyer about such a possibility of self-pickup.
9.3. The cost of delivery of the Goods is paid by the Buyer, unless otherwise agreed by the Parties.
9.4. The seller can deliver the goods himself.
10. Sale of goods and provision of services.
10.1. The online store does not guarantee unconditional fulfillment of the order. All services and goods are provided on an "as is" basis. The technical systems involved (the website and the online store itself) may include undetected technical errors, the consequence of which is the impossibility of fulfilling the order, purchasing the product, or late fulfillment of the order. In addition, circumstances caused by the human factor or force majeure may lead to the impossibility of fulfilling the order or its untimely fulfillment.
10.2. In case of impossibility or late fulfillment of the obligations assumed (excluding force majeure), the online store is liable within the limits of the amounts received from customers as payment for goods or services.
10.3. The online store does not bear and under no circumstances can bear any material responsibility that goes beyond the sums received from the client as payment for goods and/or services.
10.4. The online store reserves the right to refuse to provide services or sell goods to the Buyer at its own discretion.
10.5. Funds paid by the Buyer are not returned in the following cases:
A) refusal of the client from the received service or product after payment and receipt from the courier;
B) by court decision;
C) if the product is of appropriate quality.
11. Liability to third parties.
11.1. The online store bears no responsibility for the use or further use of goods and services purchased in and through the online store.
11.2. The online store is not responsible for the content and quality of the goods sold after the Buyer has received the goods.
12. Rights and obligations of the Parties.
12.1. The seller undertakes:
12.1.1. Not to disclose any private information of the Buyer and not to provide access to this information to third parties, except for cases provided for by the current legislation of Ukraine.
12.1.2. Provide the Buyer with the opportunity to receive free telephone consultations at the telephone numbers indicated on the website of the online store. The scope of consultations is limited to specific issues related to order fulfillment.
12.1.3. The seller reserves the right not to fulfill the order in case of force majeure.
12.1.4. The seller reserves the right to change this Agreement unilaterally before the moment of its conclusion.
12.2. The Seller is not responsible for improper use of the goods ordered in the online store by the Buyer.
12.3. The Seller has the right to transfer his rights and obligations for the execution of Orders to third parties.
12.4. The buyer undertakes:
12.4.1. Before contacting the online store, familiarize yourself with the content of the Offer Agreement, payment and delivery conditions on the store's website.
12.5. Ownership of the Order, as well as the risk of its accidental damage or loss, pass to the Buyer from the moment of delivery of the Goods.
13. Force majeure circumstances.
13.1. The parties are released from responsibility for non-fulfillment or improper fulfillment of obligations under the terms of the Agreement during the period of force majeure. Force majeure means extraordinary and irresistible circumstances under the given conditions that prevent the Parties from fulfilling their obligations under this Agreement. These include natural phenomena (earthquakes, floods, etc.), circumstances of social life (military operations, states of emergency, major strikes, epidemics, etc.), prohibitive measures of state bodies (transport bans, currency restrictions, international sanctions, bans on trade, etc.), quarantine. During this time, the Buyer will not have any claims against the Seller.
14. Copyright.
All text information and graphic images posted on the website of the online store are the property of the Seller and/or its suppliers and manufacturers of the Goods.
15. Information and its use.
15.1. The buyer is obliged to provide accurate and truthful information to the extent necessary for the provision of services and / or the purchase of goods that he receives or buys. Information provided by the buyer may be published in open sources if necessary.
15.2. The online store has the right, at its own discretion, to demand from the Buyer documentary confirmation of the authenticity of the information provided.
15.3. Providing inaccurate information or not providing such information at the request of the online store may serve as a reason to suspend the provision of services or the sale of goods. At the same time, the online store is not responsible for any damage caused by the Buyer.
15.4. The Seller collects and processes the personal data of the Buyer (namely: surname, first name, patronymic of the Buyer; delivery address; contact telephone numbers, e-mail address, etc.) for the purpose of: - fulfilling the terms of this Agreement; - delivery of products ordered by the Buyer to the Buyer. The buyer gives permission for the use of his personal and other data to the seller.
15.5. By placing an Order for Goods through the online store, the Buyer consents to the collection and processing of such information.
15.6. Only persons directly involved in the execution of the Order have access to the Buyer's personal data.
15.7. The Seller undertakes to: observe confidentiality regarding the personal data of Buyers; prevent unauthorized use of Buyers' personal data by third parties; exclude access to personal data of Buyers of persons not directly related to the execution of the Order, except for cases provided for by the current legislation of Ukraine.